“…we have put ourselves to work in organizations so badly put together as to militate against our working together effectively. Thus, we have too many layers, undefined cross-functional working relationships, false concepts of leadership, unclear managerial accountability and authority, chaotic compensation systems, phony performance systems, false notions of capability and its growth, poor career development processes, and on and on. It is these systems that have to be mended. The art is to mend them in such a way as to elicit the behaviours we want in the process.” – Dr Elliott Jaques in “Requisite Organization”
50 Thoughts about Leadership and People Systems
by Dr Elliott Jaques
